Support

Thank you for playing our games. If you need help or have any questions, we are here to assist you.

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Frequently Asked Questions

My purchase did not go through. What should I do?

If a purchase fails or items are not delivered, try the following:

• Make sure you have a stable internet connection.
• Open the in-game Settings and tap Restore Purchases.
• Restart the app and try again.
• If the issue persists, contact us with your device model and a description of the problem.

How do I restore my purchases on a new device?

Open the in-game Settings and tap Restore Purchases. This will restore any non-consumable purchases linked to your Apple ID or Google account.

How do I request a refund?

In-app purchases are processed by Apple or Google. To request a refund:

• Apple: Visit reportaproblem.apple.com
• Google: Visit Google Play Help

How do I remove ads?

You can purchase the Remove Ads option from the in-game Settings to permanently remove all advertisements.

My game progress was lost. Can you recover it?

Game progress is saved locally on your device. We are unable to recover lost save data. We recommend keeping your device backed up regularly.

Privacy Policy

Please see our Privacy Policy for details on how we handle your data.